Miss Shortcakes’ Frequently Asked Questions
How much are the cakes?
Each cake is individually priced according to the size of the cake, and of course the decoration and artwork. We don’t use kilograms as a method of measuring our cakes, we go by the size of the cake. For example, 6” round, 7” square, 8” or 10” round and so forth. The average height for one of our tiers, is 5” tall. The minimum order is RM500.
How much notice do I need to order a custom cake?
We prefer at least 4 – 6 weeks notice, but on some occasions, we may be able to squeeze in late orders as well (24 hours notice, is not sufficient, please take note).
How do I order a custom cake?
Start by providing the date of the event, the theme/design (if any), the number of expected guests at the event, whether you’d like to cater for all of them, or is the cake just for cake cutting purposes. If you have any photos to send across, please do so.
What factors will influence the cost of my cake?
As a general rule, the cost of a cake depends on how much artistic labour is involved. Therefore, cakes that are a complex or an unusual shape, or require a lot of fine lace piping or sugar flowers will be priced accordingly.
How can I minimize the cost of a wedding cake without reducing the artwork?
A lot of brides opt for “dummy” wedding cakes, with one real tier (all cake) to cut. This can reduce the cost, slightly, but not significantly. The artwork on the outside still remains the same, however, you will save on cake wastage. We do not supply dummy cakes, with a small portion of it, as real cake.
If my cake has 2 or 3 tiers, can I have more than one flavour?
Yes, most tiered cake designs are suitable to have more than one flavour for each tier, at no extra cost.
Do you make dairy-free or eggless cakes?
No, we don’t. Apologies for the inconvenience. However, we do offer gluten-free cakes, but not all designs would be suitable for gluten-free cakes.
Do you do dessert tables with cupcakes, cake pops, cookies, and desserts?
Our specialty is custom cakes and cupcakes, and this is what we focus on at Miss Shortcakes.
Are there any hidden costs?
Once a quote has been drawn up for the cake, a delivery fee will be included (if required). Or if other items have been requested, such as customised cake toppers, those will be included, too.
I want to come to see you to discuss a cake. Can I make an appointment?
As we are an online business, all our enquiries and consultations are done via email, phone, FB inbox or WhatsApp. Email is the preferred method of communication, as this helps us organise our messages far more efficiently. Hours of enquiries are between 10 am to 6pm, Monday to Friday. For all other hours, please email us at jessica.ting@miss-shortcakes.com
What are the procedures when ordering a custom cake?
Once you have locked in a design and quote, a 50% deposit must be placed, by cash, online bank transfer, or direct deposit, to secure your order. Then, final payment will be due at least 1 week prior to the event. All cakes MUST be fully paid for before they leave my premises. And that’s it! Your custom Miss Shortcakes cake will be delivered or ready for collection on the selected date.
